Monday, March 16, 2020 / by Alanna Wright
Our Response to the COVID-19 Virus
Dream Living Ottawa is taking all steps necessary to protect the health and safety of our staff and clients. We have put into action our contingency plan to ensure the continuity of service to our clients. To support the efforts to minimize social contact and the spread of the virus we are:
Through all our collective efforts, we hope business, as usual, will return before too long. Until then, please be assured that we are open for business and that our team is here to support you throughout this challenging period.
We will continue to monitor the guidance from Public Health Authorities as it relates to COVID-19. For updated information on our office's operations, please visit this page for updates to our services.
- Equipping all staff to work remotely and asking them to avoid public transportation. Email addresses for all agents can be found on the 'About' page of the website.
- Cancelling all non-essential meetings and encouraging clients to meet with us online. We will set up virtual meetings at your request.
- Arranging for clients to sign documentation electronically, whenever possible. Where not possible, we are adjusting existing service delivery methods and introducing new ones, to be as safe as possible. Your agent will work with, and consult, you in this regard.
- Asking clients to send us documentation in electronic format only. Clients should consult their service provider directly to ensure the documents are delivered in a manner that is secure and acceptable.
Through all our collective efforts, we hope business, as usual, will return before too long. Until then, please be assured that we are open for business and that our team is here to support you throughout this challenging period.
We will continue to monitor the guidance from Public Health Authorities as it relates to COVID-19. For updated information on our office's operations, please visit this page for updates to our services.
